What is Zero Touch Support? Zero Touch Support (ZTS) is a seamless way to provide technical support to remote users without the need to interact with the users themselves. The…
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8×8 offers some of the most well-known and established contact center products. At NetBeez we don’t use any of the 8×8 products, but many of our customers do. They might…
Subnetting for fun and profit Subnetting is the process of dividing a network into smaller chunks, or subnetworks. I always found that being able to tell if a specific IP…
At NetBeez lately we’ve been talking with an ever increasing number of customers that are looking for solutions and tools to provide IT support to their call center employees. This…
Today we are going to mix it up and talk about IP Addressing. Introduction Most of you reading already know in some capacity what an IP Address is. You may…
Three years after the last in-person event in San Diego, Cisco Live US turns hybrid. The 2022 physical event will be hosted at the Mandalay Bay, in Las Vegas, from…
The Need for APIs When we start thinking about APIs and how to use them, the first thing that comes to mind is always integrations and the second thing is…
Two weeks ago NetBeez presented at Networking Field Day 28 with a number of other companies. Each company presented how they solve different networking problems such as automation, monitoring, security,…
Networking Field Day 28 On May 5, the NetBeez co-founders and I returned to Networking Field Day (#NFD28). Seven years have passed since our very first appearance, and product launch,…
I would argue that Tech has always been the “flightiest” industry in terms of retention; employees tend to know their value, they are tech savvy (and therefore check their LinkedIn…
