University of Rhode Island Leaps to Remote Education Abstract: The University of Rhode Island took proactive steps to protect student health and maintain its high standards of education by embracing remote education. Students attended classes and took tests from their dorms and group gatherings were limited. Yet they were more…
Abstract: As millions of workers leave their HQs behind and work from home there are new observability challenges for ITOps and security teams. These include: 1) ISPs and VPNs 2) Distributed/cloud apps 3) Consumer-grade equipment 4) Field support. Remote Work is a Megatrend If you read our recent Yellow Brick…
Abstract: As more companies embrace the permanent remote work option let us note that there are a few issues yet to resolve. After tracking months of headlines and trend pieces I’ve assembled what I think are the best, within the framework of the 1) urban/rural and 2) organizational technical and…
Are Your Network and Help Desk Teams Prepared to Support Remote Workers? Abstract: New EMA paper on remote work and its impacts on network performance is a must-read for leaders planning for the new normal. Expect higher support costs driven by a substantial increase in remote worker tickets. Look to…
If you google something like “find my public IP,” you will probably find dozens of websites that as soon as you open them display your public IP such as this one: It may also give you the geographical location of your IP, but even if they don’t, it’s as easy…
Zoom from Home Zoom has been one of the most used and fastest growing applications of 2020. Fueled by the COVID-19 pandemic, the consequent lockdown and social distance restrictions in place made videoconferencing a must have for every single remote worker. Nowadays, almost any remote worker has a videoconferencing account,…
Traceroute gives you the hop-by-hop information of a route from a source host to a destination. In most cases getting the IP and maybe its DNS lookup (when available) is enough for troubleshooting purposes. Nmap is another tool that I’ve been using a lot lately. It’s very well known in…
“Game changer.” Cisco and NetBeez Aid Loudon County Schools Pivot to New Normal: Webinar Transcript – Mitch Dickey, Lead Communications Engineer at LCPS Mitch Dickey has been a NetBeez and Cisco customer for years. When his team had to support a massive shift to remote teaching they were ready. Thank you…
The Modulation Coding Scheme (MCS) index is a metric based on several parameters of a WiFi connection between two stations. Namely, for 802.11ac, it depends on the modulation type, the coding rate, the number of spatial streams, the channel width, and the guard interval. Here is what each one of…
Have you ever wondered what other highly productive network teams are doing to address the remote shift? Hint: they empower themselves to diagnose their network faster and smarter. That frees up time to build out new projects and capabilities. Read Mitch Dickey’s recent blog about NetBeez for a first hand…
