Digital Experience Monitoring
Drive end-user satisfaction with a flawless digital experience
Digital Experience Monitoring (DEM) is the process of monitoring and analyzing the performance of digital services and applications from the end-user's perspective. NetBeez provides a comprehensive DEM solution that collects, in real-time, a variety of network and application performance metrics required to gather insights into the digital experience. By monitoring the digital experience of its end-users, organizations shorten incidents resolution time, improve customer and employee satisfaction, and reduce the overall operational costs associated with IT support.
Granular, raw data for detecting intermittent issues
Sampled data doesn’t tell the whole story, especially when troubleshooting performance issues in complex environments. NetBeez delivers granular, raw data to cut down troubleshooting times. You can get the whole picture over time versus samples.
Real-time data feeds for quick detection
Detect network and remote digital experience issues as soon as they occur. Performance data from remote network sensors and endpoint clients is analyzed in real-time for alerting and quick troubleshooting.
When 10 or 15 people call the help desk experiencing poor audio performance with their softphones, we had to scramble. We didn't know if it was a platform issue, a SIP networking problem, or maybe just a network component in the path. Now we have the actual performance data that allows us to significantly reduce those efforts.
IT Solutions Architect
Handle complex networks
See the issues from the user's perspective
See the problem from the end-user perspective
Don't let incidents interrupt your business
Get started with NetBeez
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Check out the product and get professional consultation with our network engineering consultant.