Solution
Digital Experience Monitoring
Continuously understand digital experience from the user perspective by measuring the networks, applications, and services people depend on.
See digital experience from where users actually connect
Infrastructure dashboards can look healthy while users experience slow applications, poor Wi-Fi, unstable internet, or degraded VPN performance. NetBeez continuously measures experience from distributed user locations so teams can see what users are actually experiencing.
- Measure experience from offices, branches, remote users, and cloud locations
- Monitor both network and application performance
- Identify whether degradation is isolated or widespread
- Preserve historical evidence for intermittent issues
Connect network performance with application experience
Application degradation is not always an application problem, and network degradation is not always caused by the local network. NetBeez combines active network and service testing to help teams understand which part of the user journey is affected.
- Endpoint
- Wi-Fi
- Gateway
- VPN
- DNS
- ISP
- Network path
- SaaS / application
Monitor experience continuously, not just when users complain
Run continuous active tests from distributed NetBeez agents to understand normal performance, detect degradation, and identify recurring experience problems between incidents.
- Establish normal experience baselines
- Identify recurring degradation
- Detect widespread issues
- Compare current and historical performance
- Prioritize what needs attention
Measure experience across every environment
Corporate offices
Measure user-facing network and service performance across managed locations.
ExploreWi-Fi environments
See wireless experience from the client perspective across SSIDs and locations.
ExploreRemote workers
Extend continuous experience visibility to Windows and macOS endpoints.
ExploreSaaS applications
Track the response and reachability of the cloud services users rely on.
ExploreInternal applications
Test business-critical services from the locations where they are consumed.
ExploreInternet / ISP connectivity
Compare internet performance across sites, users, and providers.
ExploreHybrid cloud
Measure experience across sites, data centers, and cloud environments.
ExploreVPN-connected users
Understand reachability and performance across remote-access paths.
ExploreInvestigate degradation with real-time and historical evidence
When experience degrades, drill into test results, network paths, events, and historical performance to understand what changed and where the evidence points.
- Review latency and packet loss
- Inspect DNS and HTTP performance
- Compare Wi-Fi and wired connectivity
- Follow network paths
- Correlate performance with events
- Compare healthy and degraded periods
Narrow the fault domain before escalating
Use evidence from the endpoint, Wi-Fi, local network, VPN, DNS, ISP, network path, and application to determine which part of the experience deserves deeper investigation.
- Endpoint
- Wi-Fi
- Gateway
- VPN
- DNS
- ISP
- Network path
- SaaS / application
Verify that experience actually improved
Compare performance before and after network, application, routing, Wi-Fi, or infrastructure changes to confirm that the user experience improved.
- Compare before/after performance
- Confirm latency or packet-loss improvements
- Validate Wi-Fi changes
- Review application response improvements
- Share evidence with stakeholders
Extend experience visibility beyond the office
Use Windows and macOS Remote Worker Agents to measure network and application experience from home offices and other remote environments using the same platform as corporate locations.
Digital Experience Monitoring Testimonials
USA
When 10 or 15 people call the help desk experiencing poor audio performance with their softphones, we had to scramble. We didn't know if it was a platform issue, a SIP networking problem, or maybe just a network component in the path. Now we have the actual performance data that allows us to significantly reduce those efforts.
IT Solutions Architect
Explore the experience from every angle
Digital experience monitoring resources
Extend network performance monitoring to the home office
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NetBeez specs and features
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Related articles
See digital experience monitoring from the user perspective
Request a Demo
Take a product tour and see how NetBeez helps your team continuously monitor network and application experience, investigate degradation with evidence, and validate improvement.
