When Stefano Gridelli, CEO, was a network engineer at a major Pittsburgh healthcare company, he needed to understand network and application performance in many different remote locations. The existing tools could tell him if the switches and routers were running properly, but they couldn’t provide details about problems end-users were encountering, such as application outages or slow Internet response time. This issue greatly increased help ticket escalation time because so much time was spent trying to determine the causes of the problems.
NetBeez was born out of necessity when he teamed up with a couple of computer science PhDs, Panickos Neophytou, CTO, and Panos Vouzis, COO. The three of them began extensively researching the topic of network engineering; ultimately, their research led them to found NetBeez in 2013 in the Pittsburgh accelerator AlphaLab.