Network Monitoring for End-User Experience

NetBeez provides data and intelligence needed to successfully manage the most complex network infrastructures.

Learn More

Today’s organizations rely on SD-WAN, SASE and VPN solutions to enable their employees access corporate systems and applications as well as collaborate and serve customers (e.g. call centers). On the other end, the majority of business applications are moving off corporate data centers towards public clouds and hybrid environments.

Network connectivity is a crucial requirement for these applications to work properly, otherwise employees cannot be productive and provide customer-facing services at their best capacity. Moreover, both employees and customers expect to have a good end-user experience, including fast loading applications or excellent call quality with videoconferencing systems.

At the center of these rapid changes, Infrastructure & Operations (I&O) teams are struggling to keep up with increased technical support and trouble tickets. The increased degree of distributed workforce impose new monitoring capabilities, which legacy network solutions don’t provide. For two reasons. First: legacy network monitoring solutions are centralized and monitor from the data center. Second: they are device oriented and just report the status and resources of network devices. Organizations must adapt and change their network monitoring strategy to be truly remote, distributed and at the edge, closer to the users.

NetBeez is a distributed network monitoring system that meets critical network requirements of the modern enterprise. Physical, virtual and software network monitors run active, end-to-end performance tests from on-prem and remote locations (e.g. branch offices and home environments) to simulate the end-user experience. These capabilities enable I&O teams to quickly detect and troubleshoot remote network problems, reducing time to repair network outages.

NetBeez network monitoring

Read More

Frequently Asked Questions

Network Monitoring Capabilities

NetBeez provides the following capabilities:

Real-time data feeds. Within seconds remote monitoring agents report telemetry data to a centralized dashboard controller for alert processing and analytics. Having real-time data allows quick analysis and alert detections within seconds. Legacy network monitoring solutions increase polling interval as the network scales up. This capability is key to reduce the time to detect and repair remote network issues.

Telemetry raw data versus sampled flow data. Raw data streams provide a better context and more granular visibility into remote network and application performance issues. This level of detail delivers valuable insight regarding frequency of network problems. It also enhances the identification of intermittent problems which could be caused by factors beyond the network.

Ease of deployment and powerful integrations. NetBeez monitoring agents are easy to install at any network environment, whether on-prem or off premises. The on-prem physical sensors gets plugged into switches and connect to Wi-Fi access point. NetBeez offers virtual machines for virtual infrastructures and public cloud environments. The on-prem agents also integrate with leading infrastructure vendors, such as Cisco and Extreme Networks. The software agents are installed on end-points, such as Windows and Mac laptops and desktop, and are an excellent solution for monitoring work from home users.

Product Capabilities

Recommended Readings

Remote Office Monitoring Guide

Companies with a remote workforce rely on a WAN or VPN solution to enable their employees to use corporate systems and applications as well as collaborate and serve customers (e.g. call centers). Today, the majority of business applications are either hosted at corporate data centers or in public clouds. Network connectivity is a crucial requirement for these applications to work properly, otherwise employees cannot be productive and provide customer-facing services at their best capacity. Moreover, both employees and customers expect to have a good end-user experience, including fast loading applications or excellent call quality with their Voice-over-IP system.
In today’s fast-paced environment, it’s crucial to have visibility in network performance and end-user experience. Remote network monitoring is necessary to effectively troubleshoot network issues and user tickets. This guide will show you how you can quickly and efficiently troubleshoot remote network issues with NetBeez, whether your users are at home or the office.

Remote Office Network Monitoring Guide

click image to download

Managing Remote Teams that Work from Anywhere

Remote workers can experience a myriad of problems undetectable by most network monitoring tools, such as: consumer-grade network equipment that can lead to inadequate Wi-Fi coverage; voice and video conferencing quality issues caused by ISP outages and reduced performance; VPN instability as many companies have limited infrastructure set up for massive remote access. Offering IT support to work from home users is further challenged by the inability to “drop-in”. Rarely problems reported from an average user are technically accurate. This requires more interactions and time invested by both the user and the technician, reducing productivity for both parts. To address these new challenges NetBeez has developed Windows and macOS versions of its network monitoring agents. The NetBeez Remote Worker Agent reduces the amount of time and resources needed to diagnose root cause by measuring network performance based on user experience, boosting network team and user productivity

click image to download

SD-WAN and Multi-Cloud Deployments

Today’s Wide Area Networks are far larger, more complex and more dynamic than ever before. Driven by the adoption of SD-WAN and multi-cloud, the WAN has outgrown the capabilities of traditional network monitoring solutions. IT organizations that want to be agile need to include network monitoring in the scope of work for any SD-WAN and multi-cloud project. Network monitoring solutions should support distributed agents that perform active, end-to-end performance measurements. These capabilities enable Infrastructure & Operations teams to efficiently manage and support the network and its users. NetBeez caters to the recent demands of modern WANs with key capabilities that enable network teams to gain the full benefits of SD-WANs and multi-cloud deployments.

How to monitor sd-wan and multi-cloud

click image to download

Wi-Fi Monitoring From the Client Perspective

As the number of Wi-Fi clients begins to outpace wired workstations, it’s a real challenge for network engineers and administrators to assure good performance and quality of service to their WiFi users. Problems can arise from any number of reasons—from a true network outage, to a poorly placed WAP with spotty connections, to a user’s own device having a driver issue. Whatever the root cause, the result is the same: the end user isn’t able to do what he or she expects to do on the network and thus “the network” is at fault. NetBeez flips the script on network monitoring by looking at it from the end user’s perspective. The solution, which works with both wired and Wi-Fi networks, addresses this concern using plug-and-play hardware and software sensors that can be easily deployed at remote sites. The sensors simulate end user activity by continuously testing network services and reporting back to a central server. The data collected as a result of these tests provides end-to-end verification of reachability and performance from the user’s perspective.

click image to download

Resolve Issues Faster, Even When It’s Not the Network.

Schedule a Demo