We are pleased to announce the publication of the State of Remote Work 2023 report. The purpose of this study is to examine the current state of remote work and…
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Now that almost all COVID-related restrictions have been lifted, the vast majority of employees and managers have agreed on either a hybrid or completely remote work model (as of now…)….
I want to kick off the new year by discussing Digital Experience Monitoring of Remote Contact Centers because it is currently a hot trend in the field of network performance…
TL;DR: the Five9 Connectivity Assessment Test (CAT) tool works well and it’s user friendly, but it’s not scalable, doesn’t create baselines and is not suitable for monitoring and proactive detection…
Working from home has many benefits for employees, including lack of commute time, stress, which then leads to happier employees. However, as more organizations adopt remote working practices, there are…
Today we are going to dive deeper into the Types of Routing Protocols. For a basic understanding of Routing Protocols, check out the previous blog in this series: Intro to…
We have talked about the state of Work From Home (WFH) on this blog before, but all of our previous discussions were mainly about the US market. Of course, COVID…
NetBeez Version 11.0 This week the development team is releasing version 11.0 of NetBeez (v11 release notes). This version comes with three important improvements aimed at revamping the overall NetBeez…
Back in April of 2022, I wrote about The Chip Shortage and how lead times for many products such as routers and switches were delayed by almost a year. Car…
One of the most prominent research initiatives around work from home is led by the University of Chicago, ITAM, MIT, and Stanford University. They do extensive surveys and they publish…