Solution

Remote Worker Network Monitoring

Quickly troubleshoot issues with employees that work remotely

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The shift to remote work disrupted established support processes, impacting employees' digital experience and productivity. Remote worker network monitoring is the practice of collecting network diagnostic data of remote employees that work from home or non-corporate environments. NetBeez offers lightweight software clients for Windows and Mac OS that collect key metrics to diagnose issues caused by slow internet speeds, unstable VPN connections, bad Wi-Fi, and more. By providing unparalleled visibility into connectivity analytics and diagnosis, NetBeez enables organizations to optimize their remote workforce and IT operations.

Collect WiFi, VPN, and ISP performance

Collect, analyze, and proactively address remote workers' network performance issues caused by:
- Network performance and Internet speed
- Wi-Fi signal strength and quality
- Endpoint performance (CPU, RAM, Disk)
- VPN availability and performance
- Web and DNS performance
- VoIP call quality

Remote worker network monitoring data includes wifi monitoring metrics such as signal strength and link quality

Monitor SaaS and VoIP applications

Understand the end-user experience of your remote workers to SaaS, internal application, voice and video conferencing systems. With NetBeez, infrastructure and operations team:
- Accelerate insight into remote user issues
- Reduce time required for root cause analysis
- Empower the help desk team to address user tickets
- Reduces tickets escalations to L2/L3 staff

Average application performance by remote worker

Testimonials

USA

Network performance monitoring vendor NetBeez has introduced a new Work-From-Home Agent that extends granular, real-time visibility into end-user experience in any home office, thus closing the visibility gap created by the surge in remote workers.

Shamus McGillicuddy

VP of Research Network Infrastructure and Operations