Today’s organizations rely on SD-WAN, SASE and VPN solutions to enable their employees access corporate systems and applications as well as collaborate and serve customers (e.g. call centers). On the other end, the majority of business applications are moving off corporate data centers towards public clouds and hybrid environments.
Network connectivity is a crucial requirement for these applications to work properly, otherwise employees cannot be productive and provide customer-facing services at their best capacity. Moreover, both employees and customers expect to have a good end-user experience, including fast loading applications or excellent call quality with videoconferencing systems.
At the center of these rapid changes, Infrastructure & Operations (I&O) teams are struggling to keep up with increased technical support and trouble tickets. The increased degree of distributed workforce impose new monitoring capabilities, which legacy network solutions don’t provide. For two reasons. First: legacy network monitoring solutions are centralized and monitor from the data center. Second: they are device oriented and just report the status and resources of network devices. Organizations must adapt and change their network monitoring strategy to be truly remote, distributed and at the edge, closer to the users.
NetBeez is a distributed network monitoring system that meets critical network requirements of the modern enterprise. Physical, virtual and software network monitors run active, end-to-end performance tests from on-prem and remote locations (e.g. branch offices and home environments) to simulate the end-user experience. These capabilities enable I&O teams to quickly detect and troubleshoot remote network problems, reducing time to repair network outages.