Pittsburgh, PA – May 18, 2015 – Veterans United Home Loans has chosen NetBeez to monitor its network to increase uptime and reliability of the services delivered to its users. In network monitoring and management, a particular challenge that Veterans United has encountered is receiving user complaints about application accessibility and performance even when existing monitoring solutions do not indicate a problem. NetBeez enables the IT staff of Veterans United to be proactive and more efficient when dealing with remote application issues.
Eric Goodwin, systems architect at Veterans United, is responsible for designing and building the wide area network (WAN) that supports the business operations of more than 30 locations around the United States. “With NetBeez we are able to see how traffic is routing back to our data centers from the local offices, which helps us identify latency, packet loss, and asymmetric routing problems,” said Goodwin. “With over 50 targets configured in NetBeez currently, we can monitor not only resources our users connect to in our data centers, but access to resources in the cloud.”
“We are very happy to support Veterans United’s mission of providing reliable services to its users,” said Stefano Gridelli, CEO and cofounder of NetBeez. “With NetBeez, Eric’s group is able to determine whether the cause of application degradation issues is the application hosted at the data center, routing conditions over the WAN, or a site-specific issue on the customer’s local area network (LAN). This translates into faster response time and quick repair time of issues that affect critical customer facing services.” With a focus on simulating end users and getting a perspective of the network beyond the state of hardware components, NetBeez can be deployed to get a truly complete picture of the services delivered to Veterans United’s employees and customers.
About Veterans United Home Loans
Veterans United Home Loans is based in Columbia, Mo. Its mission is to help Veterans and service members take advantage of the home loan benefits earned by their service. In 2012, Veterans United was named the No. 29 private job creator by Inc. Magazine and No. 21 best medium place to work by Great Place to Work. The company’s employee-driven charitable arm, Veterans United Foundation, is committed to enhancing the lives of Veterans and military families nationwide by focusing on supporting military families and nonprofit organizations that strengthen local communities. Veterans United Home Loans and its employees have pledged and donated more than $19 million to the Foundation since its founding in November 2011. Learn more at veteransunited.com.
NetBeez, Inc. offers a distributed network monitoring system for enterprises with centralized IT and many network locations. NetBeez measures and reports key performance indicators of network and service quality, enabling companies to quickly troubleshoot and fix network problems, cutting costs and reducing network downtime.