Pittsburgh, PA – March 22, 2016 – Thumbtack, one of the fastest growing consumer Internet companies, has chosen to monitor their WiFi and wired network with NetBeez. In order to maintain and accelerate growth, Thumbtack needs to scale their business operations and the infrastructure that supports it. Nothing is more important than offering their employees unobstructed access to the tools and resources they need for their daily routine.
Manuel Bernal, Director of Information Technology, is responsible for delivering world class IT services and support at Thumbtack. “Our company has offices in San Francisco and Salt Lake city in buildings that span multiple floors. As the company grows it becomes a challenge to ensure our wired and wireless networks are not only available 24/7 but more importantly performing at expected levels. If the network performance degrades it impacts a large number of the cloud based services and apps we depend on.” Manuel said.
He continued “We need tools that provide our IT team with great visibility into our network performance so we can proactively address issues. NetBeez provides this by acting as our canary in the coal mine. IT can now capture and establish baseline statistics on the user experience for each office floor, get notified when network performance deteriorates, and be proactive in taking corrective measures.” Panos Vouzis, cofounder of NetBeez, said that “We like to think of NetBeez as the Google Maps of your network. NetBeez identifies where and when network traffic conditions start deteriorating and notify you with the information you need to detect and fix issues before they impact your users.”
Thumbtack (www.thumbtack.com) is an online service that connects consumers with skilled professionals to get things done. More than 200,000 professionals in almost 1,100 unique categories, ranging from handymen and housekeepers, to tutors, photographers, wedding planners and more, use Thumbtack to connect with millions of customers, collectively generating more than $1 billion in annual business across all 50 states. Founded in 2009 and headquartered in San Francisco, Thumbtack is backed by Sequoia Capital, Tiger Global Management, Javelin Investment Partners, Baillie Gifford, and Google Capital.
NetBeez, Inc. offers a real-user network monitoring system for enterprises with centralized IT and many network locations. NetBeez measures and reports key performance indicators of wireless and wired network and service quality, enabling companies to quickly troubleshoot and fix network problems, cutting costs and reducing network downtime.