In a previous post on how to monitor the work from home experience, we’ve talked about all the different digital end-user experience (DEX) metrics that NetBeez collects related to voice…
Read More
Much ink has been spilled about the benefits and drawbacks of remote work in the last two years. Following many of these discussions, I believe there is no one-size-fits-all approach. …
There is much discussion about hybrid work – how it should be structured, how it affects productivity and performance, and what kind of job functions are best suited for it….
Since the beginning of the pandemic we have all experienced changes in our work lives. Many of these changes have been for the better, with knowledge workers in particular benefiting…
8×8 offers some of the most well-known and established contact center products. At NetBeez we don’t use any of the 8×8 products, but many of our customers do. They might…
At NetBeez lately we’ve been talking with an ever increasing number of customers that are looking for solutions and tools to provide IT support to their call center employees. This…
Two weeks ago NetBeez presented at Networking Field Day 28 with a number of other companies. Each company presented how they solve different networking problems such as automation, monitoring, security,…
Do you need to ping multiple hosts and compare ping results to each other on Windows? Straight out of the box, your best bet is probably to open multiple CMD…
The answer is 37%! The pandemic brought to the forefront the reality of working from home (WFH). We’ve been part of many discussions regarding different aspects of WFH, among others…
When talking about the WFH benefits, we focus mainly on the impact we have personally witnessed in our day-to-day lives such as eliminating commute time, work-location flexibility, better work-life balance,…