How Network Monitoring Tools to Help Mitigate Security Threats A few months ago it was clear Frank (Ohlhorst) and I shared great enthusiasm for the network monitoring transformation underway in 2020. The remote/flex model had shifted the need for visibility outwards into more complex meshes of consumer gear, service providers…
A New Challenge for the Internet and Its Operators The coronavirus pandemic has taken the world by storm and changed many aspects of our daily lives. This includes the way we work, collaborate, and consume goods and services. In this new way of living and virtual way of experiencing things,…
AmWINS Group is a financial services leader founded in 1998. It has more than 5400 employees across nearly 120 locations in 31 states and 12 countries and handles $17.4 billion in annual premium placements. The AmWINS WAN spans more than 80 branch offices. They operate a software-defined wide area network…
EMA Case Study: Marlette Funding Chose NetBeez to Quickly Diagnose Remote Work Network Performance Issues Like many financial services leaders, the Marlette team quickly understood both the implications of remote work for employee productivity AND the new visibility challenges impeding root cause analysis for remote network performance issues, which are…
Read this new brief to learn how NetBeez can help your team keep your remote call center productive by quickly identifying network performance and connectivity issues Your call center agents can be highly productive working remotely. How can you support them and keep them working when technology issues flare up? NetBeez…
Is Remote Work Permanent or Temporary? It Just Doesn’t Matter Anymore Abstract: The question of the permanence of remote work has been resolved and the clear answer is yea and no. And the implications for IT and Operations teams are profound. They will be charged with supporting much more diverse…
In addition to launching our new remote worker solution this year, we added some notable customers and case studies and celebrated partnerships with both Cisco and Extreme Networks. New 2020 Webinars November: NetBeez announces GA of our Remote Worker Solution Panickos took us through a live demo showing how…
Abstract: As ITOps and security teams are deploying more sensors on user devices to close the data gap of measurements between their remote workers and their data-centers and applications, there has to be a methodical way of isolating and pinpointing user-impacting network and application issues. How to tackle challenges with…
Abstract: As more companies embrace the permanent remote work option let us note that there are a few issues yet to resolve. After tracking months of headlines and trend pieces I’ve assembled what I think are the best, within the framework of the 1) urban/rural and 2) organizational technical and…
Are Your Network and Help Desk Teams Prepared to Support Remote Workers? Abstract: New EMA paper on remote work and its impacts on network performance is a must-read for leaders planning for the new normal. Expect higher support costs driven by a substantial increase in remote worker tickets. Look to…
