What’s an IP Conflict? An IP conflict occurs when two or more hosts in the same subnet are configured with the same IP address. When this happens, communications with the...
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How to Use JPerf JPerf stands for Java Perf; it’s a GUI for running iPerf without having to bother learning the Command Line Interface (CLI) options. JPerf is a convenient...
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Using wget to Calculate TCP Connect and HTTP Response Time The Problem A client of mine complained about intermittent performance issues with a web based application; upon learning that there...
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How to Detect a Routing Change The data revolution has taken the IT work by storm. It’s easy to collect an endless stream of network monitoring data from your network (SNMP, NetFlow, IP SLA). But then what? How can you extract the few meaningful pieces of information needed to manage…
Most of medium to large companies have three levels of escalation of trouble tickets: Help Desk – The first level is generally handed by the help desk (or service desk) that receives and processes user reported outages via phone or other communication means. Before opening and escalating a ticket to…
Remote Application Issues How many times are users aware of remote application issues before you are? How much time do you spend collecting information about the problem from the end users or your monitoring systems before you can pinpoint the root cause? The number of hardware and software components that…