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3 Ways to Bridge the Gap Between Network and Application Groups and the Help Desk with Distributed Network Monitoring

By | Distributed network monitoring, Network Monitoring, Resources | No Comments

The internal help desk of an enterprise is the end-user’s single point of contact for ticket submission and troubleshooting. Unsurprisingly, the help desk receives tickets that range across the board from keyboard and mouse issues to application and network problems. A company may have one, two, or more levels of…

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