Help Desks are Now Discovering the Support Costs of #WFH Remote work can substantially reduce office expenses Employees can enjoy the zero-commute lifestyle. Companies can enjoy lower office costs, ranging from reduced power and AC bills to smaller leases (or even no leases), especially in high cost cities like San…
WAN Performance Survey Spring 2020 A recent survey of 60 firms (with more than 25 offices as identified by Automata) suggests that remote users may be assuming more responsibility for reporting potential network issues than when they were working from the office. This new reality didn’t have a material impact…
If you didn’t get a chance to attend our June webinar on the unique demands of remote worker (#WFH) network management and monitoring you can now attend the on-demand session or read the slides with highlights. Presenters Jess (NetBeez’ Digital Marketing Manager) introduced Steven and me. Steven is one of…
I was recently collaborating with the NetBeez team on a #WFH webinar only to find a service provider update impacting services. What a hassle. No warning. No advisory on any channels we pay to watch. That real estate is reserved for paid advertising or promoting (ironically) new premium service bundles….
COVID-19 forced an overnight shift upon us which facilitated a world-wide “work from home” for as many employees as deemed necessary and feasible. The initial hurdle for each IT department was to set up the basics to enable employees to get their work done – VPN tunneling was among them. …
A 2020 Dice survey of tech workers found roughly 53% preferred to work from home. Participants included employees of some of the world’s most admired technology companies, from Apple and Google to Microsoft. Many pundits are already speculating that remote work will become even more popular, not because of COVID-19,…
Why did we develop a Remote Workers Agent? COVID-19 came full swing in the US in the middle of March of 2020. We were suddenly bombarded with requests such as, “How do we use NetBeez to troubleshoot VPN issues” and “My boss says blaming my ISP for network issues is…
