I want to kick off the new year by discussing Digital Experience Monitoring of Remote Contact Centers because it is currently a hot trend in the field of network performance…
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Working from home has many benefits for employees, including lack of commute time, stress, which then leads to happier employees. However, as more organizations adopt remote working practices, there are…
NetBeez Version 11.0 This week the development team is releasing version 11.0 of NetBeez (v11 release notes). This version comes with three important improvements aimed at revamping the overall NetBeez…
In this article I review how to monitor custom targets on the NetBeez dashboard to verify applications’ availability and performance from multiple end-users or network locations. The benefits of a…
If you need to monitor the work from home experience, NetBeez is a powerful digital experience monitoring platform that provides real-time, granular data from a remote end-user perspective. Remote end-user…
Bufferbloat is a type of network performance degradation that is caused when network gateways are configured with excessively large buffer queues. Buffer queues are designed to cache packets that would…
What is Zero Touch Support? Zero Touch Support (ZTS) is a seamless way to provide technical support to remote users without the need to interact with the users themselves. The…
Subnetting for fun and profit Subnetting is the process of dividing a network into smaller chunks, or subnetworks. I always found that being able to tell if a specific IP…
Three years after the last in-person event in San Diego, Cisco Live US turns hybrid. The 2022 physical event will be hosted at the Mandalay Bay, in Las Vegas, from…
Networking Field Day 28 On May 5, the NetBeez co-founders and I returned to Networking Field Day (#NFD28). Seven years have passed since our very first appearance, and product launch,…
